• Q. How do I cancel my service with Rakuten Broadband Premium?
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• Q. How do I change the address/contact details on my account?
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• Q. What payment methods are available for my account?
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• Q. What do I do if my account is disabled due to non-payment?
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• Q. Why has my account been disabled?
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• Q. How do I change my password?
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• Q. Where do I return my modem or router?
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