6 search results

• Troubleshooting: Q. I can't receive or send email. What's causing this?
  Answer: A. If you are unable to receive email, your mailbox could be full. In order to check this, please go to our Webmail site and ...
• Webmail: Q. I can't send or reply to email in Webmail. What's causing this?
  Answer: A. If you are unable to send email from the Webmail site, please check the following; In the Webmail site, click on the "Options" link at ...
• Troubleshooting: Q. I can't connect to the internet. What could be the problem?
  Answer: A. There are several reasons why you may be unable to connect to the internet. We normally recommend going through the following steps to find ...
• Troubleshooting: Q. How do I block and report spam mail?
  Answer: A. By default, the email accounts are provided with no spam filtering enabled on them. The result of this is that after a certain period ...
• Mail Server Settings: Q. What's the difference between a POP and IMAP type account?
  Answer: A. When you create a new account in your email software, you are normally given the option to setup a POP or IMAP type account. ...
• Troubleshooting: Q. How do I check how much storage space my email account is using?
  Answer: A. In order to check how much storage space your mail account is using, you will need to login to the Webmail site with your ...

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