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Q. I can't receive or send email. What's causing this?
A. If you are unable to receive email, your mailbox could be full. In order to check this, please go to our Webmail site and ...
Q. I can't send or reply to email in Webmail. What's causing this?
A. If you are unable to send email from the Webmail site, please check the following; In the Webmail site, click on the "Options" link at ...
Q. I can't connect to the internet. What could be the problem?
A. There are several reasons why you may be unable to connect to the internet. We normally recommend going through the following steps to find ...
Mail Server Settings
Q. What's the difference between a POP and IMAP type account?
A. When you create a new account in your email software, you are normally given the option to setup a POP or IMAP type account. ...
Q. How do I setup my GOL Internet connection in an Apple router?
A. Please follow these instructions to make changes to your Airport Extreme* router or Time Capsule *Please note, the Airport Extreme is referred to as an ...
Q. How do I check how much storage space my email account is using?
A. In order to check how much storage space your mail account is using, you will need to login to the Webmail site with your ...
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Internet Connection Setup
....Windows 7 & 8
....Mac OS 10.5-10.10
....Basic Router Setup
....Hikari Premium (NTT West)
....Mail Server Settings
....Windows Live Mail
....Apple Mail 4-8
....Apple Mail 9
....Apple Mail 10-11
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