Rakuten Broadband Premium - English Support Page

3 search results

Account Settings: Q. How do I cancel my service with Rakuten Broadband Premium?
Answer: A. There are currently 2 ways that you can cancel your service with us; 1. Via the Members Station2. By completing a Cancellation form and submitting ...
Account Settings: Q. What do I do if my account is disabled due to non-payment?
Answer: A. If your account becomes disabled due to non-payment, there are 3 ways in which you can get the account enabled again the same day; 1. ...
Account Settings: Q. Why has my account been disabled?
Answer: A. The only times that your account will be disabled are as follows; 1. Outstanding bill on your account2. Abuse of your service in violation of ...